Bedline.co.uk is the trading name of Bedline Limited.

We reserve the right to alter the ‘Terms of Trading’ from time to time. Please check before you make a purchase.

 

 

Payments can be made by 3D Secure Visa, Mastercard, Solo, Switch and Delta cards, you can also pay by cheque or bankers draft prior to delivery, all cheques will require 6 working days for clearance. Please make cheques payable to ‘Bedline Limited’. Sorry but we do not accept cash payments.

All Prices include VAT.

Delivery
Our products are are delivered Free direct to your home within the working days specified on the product page (Subject to delivery area). Certain areas, due to their remoteness, will incur a surcharge of £20 per item. A list of these areas is below:

 

We do not deliver outside UK.

All customers will be contacted by our Distributors to arrange a delivery date within the working days specified on the product page If requested, with your order we can provide a home assembly service. (see webpage)Please note Home Assembly is not available for Divan Beds

Please Note: Bedline Limited do not accept responsibility for the removal of old beds.However when our Delivery people ring you to arrange delivery of your bed you can ask them they will take the old bed away for a charge.


We endeavour to meet all delivery bookings but can not be held responsible for situations beyond our control.
All deliveries will be scheduled between Monday and Friday only.
We recommend that you organise the assembly of your bed once it has been delivered and inspected to your satisfaction.
Cancellation at the point of delivery will incur a charge of £40 per item.

Availability
All items are subject to availability. If the goods ordered are unavailable we will contact you and give you the opportunity of a suitable alternative. We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes beyond our control. Any delivery dates specified are approximate and we cannot take responsibility for any losses, costs, damages, charges or expenses caused by any delay.

Damages
We recommend that all products should be inspected for damage prior to the courier or manufacturer leaving your premises. If this not possible please inspect the goods at your earliest convenience but within 48 hours of delivery. After this period we are unable to accept claims for damages. We will only accept the return of goods if they have not been used.

In the unlikely event of a product being damaged on delivery please contact us immediately to enable us to resolve the problem as quickly as possible.

Faulty Goods
Claims regarding faulty goods will be subject to the terms and conditions of the manufacturers warranty but this does not affect your statutory rights.

Cancellations and Returns
You are entitled to withdraw from this contract up to 7 working days after the day of delivery for a full credit or refund less any applicable collection charges.

If you do wish to withdraw from the contract you must notify us in writing within the said time period to Bedline Limited, 105b London Rd,Leicester,LE2 0PF.

The goods must be unused and in their original packaging, if the product has been unwrapped or removed from its packaging we cannot accept cancellation as the goods are no longer classed as brand new boxed stock.

You must arrange the safe return of the goods within 14 days from the date of receipt or alternatively you may request that we collect them, in either case this will be at your own cost. Our collection charge is £40.

We will reimburse any amounts due within 30 days of notification of cancellation provided the goods have been returned safely to our premises within the said timescale. Once the goods have been inspected to our satisfaction any return costs incurred will be deducted and we will refund the remaining amount.

If you decide that you do not wish to proceed with your purchase at the point of delivery, you will be charged the collection charge as stated, to cover safe return of the products.

Disclaimer
Whilst we try our utmost to ensure the accuracy of our site we cannot be held responsible for typographical errors, colour accuracy or image discrepancies. We have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged we will immediately issue a credit to your account equal to the value of the original payment taken.

Prices and availability are subject to change without notice.

All dates and times given for delivery are given in good faith, we endeavour to meet all agreed schedules, and however we cannot be held responsible for any loss of time or monies resulting from delayed, missed or incorrect deliveries.

In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03 we do not send unsolicitored emails to personal email addresses (spam). We conform with the requirements of the Data Protection Act 1998.

100% Secured Shopping
The purchase area of our site is 100% secure.We use industry-standard 128 bit encryption Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name,address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event it is intercepted by someone else.When you place an order with Bedline you are automatically connected securely to our Secure Web Server.

Cookies
‘Cookies’ are small pieces of information that are stored on your computer’s hard drive by your browser. These allow us to store your account information and provide features to make your shopping experience on our website easier. The cookies expire at the end of each session and are not stored either on our server or your personal computer.

Guarantee
All products are covered by a minimum of 12 months warranty however certain brands carry a total of two years parts & labour warranty subject to the customer registering with the manufacturer. Claims for promotional warranties must be claimed for within the set time according to the Manufacturers conditions.